Current clients
Renew your loan
You can ask for a renewal once your balance is under $150 and you have kept to your contract terms. It is never guaranteed.
Before you ask
Who can request a renewal
Your current loan
- Your balance is under $150
- You have kept to your contract terms
Approval is not guaranteed.
The eligibility criteria still apply
- 18 or older
- Living in Canada
- A stable job
- Pay deposited into a Canadian bank account
- Net income of at least $1,500 a month
- No consumer proposal, debt consolidation or bankruptcy in the last 30 days, and none planned in the next 6 months
Instant bank verification (IBV) is part of every request. Self-employed? Your request is reviewed like an employee’s.
In three steps
How to request it
Step 1
Check your balance
Not sure about your balance or your contract terms? Call us before you send the request.
Step 2
Fill in the renewal form
The form is online: open it from this page or from your client area.
Step 3
Review, contract, deposit
Your request is reviewed for your ability to repay. If it is approved, you read and sign the lender’s contract, then the money is deposited.
In plain terms
What can lead to a refusal
A balance under $150 is not enough on its own: the request can be refused if your contract terms were not respected.
As with any request, these reasons can also lead to a refusal:
- Bank verification (IBV) not completed
- Bank account too recent
- Incomplete documents
- Eligibility criteria not met
- Debt ratio too high
- A returned (NSF) payment or a stop payment
- Other reasons judged appropriate
Your questions
FAQ
Can’t find your answer? Our team answers the phone.
Is a renewal guaranteed?
No. Every request is reviewed for your ability to repay; a request judged too risky is refused.
When is the money deposited?
Request approved and signed contract back before 11:30 a.m.: deposit the same day, between noon and midnight. After 11:30 a.m.: the next day.
Can I pay it off early?
Yes. Call us and we will direct you to the lender, who gives you the payment details for your balance.
I can’t log in to my client area.
Call us: one of our agents will answer your questions.
New client?
Money911 commits to the loan with you, with a separate lender. You apply online, in two steps.
Notice about the co-borrower service
Money911 offers a co-borrower service. The loan is granted by a separate lender. Each request is reviewed for the ability to repay; approval is not guaranteed. The applicable terms are set out in the contract the lender sends.